Meet The Team – Tom Hardman

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Hot on the heels of Scott, we sat down with Tom H., our Logistics Controller, to get to know him a bit better. Tom joined us earlier this year from a same day competitor, having racked up 6 years of experience in the trade.

We asked Tom the customary questions, so we can find out more about his role, what he enjoys about working for Today Team and the skills he uses on a daily basis. It’s not all about same day logistics though, as we learn a bit more about our team and what they enjoy outside of work.

 

Name: Tom Hardman

Role: Logistics Controller

 

What does your role at Today Team involve?

My role involves the daily planning and management of drivers.

 

What do you enjoy most about working at Today Team?

I enjoy how all the workforce gets together every day for a short briefing so everything can be communicated effectively and openly.

 

What’s the most important skill for someone in your role?

You need to have good reactions and attention to detail to face the day to day challenges in a service driven same day transport office.

 

What do you think sets Today Team apart from other courier services?

I believe the focus on customer satisfaction and teamwork is what sets Today Team apart, having worked at another company for 6 years in the same sector I can attest to this.

 

What’s the best piece of advice you’ve received in your career?

To set goals and believe in yourself.

 

What’s your go-to karaoke song?

Not one for karaoke, but I am partial to most music from the 90’s.

 

How would you describe yourself in 3 words?

Honest, hardworking, focused.

 

What’s your favourite way to spend a day off?

I like to relax and spend time with family, occasionally play guitar and golf in my spare time.

 

If you could have dinner with any celebrity (dead or alive), who would it be?

A kebab and pint with Liam Gallagher would be a fun one.

 

If you had to eat one meal for the rest of your life, what would it be?

Since my move over to Wigan recently I have come to appreciate a good Steak & Ale Pie with chips/mash.

 

Tom has made a positive start since joining the team, and his experience working both as a controller and co-ordinator has made him a versatile addition. He is all set to play an important part as we look to implement our growth strategy, achieving both his own and the company’s goals.

We’re also in complete agreement – a kebab and a pint with Liam Gallagher would certainly not be dull!

Thanks to Tom for answering our questions.

We had an urgent need for a same day courier service to pick up a package from Kent and bring it to Slough. The Today Team had the best price I could find and they picked up the parcel in only just over an hour after I booked them. The customer service team were so helpful and very lovely. We will be using them again in the future for sure. Highly recommended.

Scarlett O’Connell

“We’ve stayed loyal to Today Team for years now because they get the job done, it’s a great no fuss service. I have enough to deal with managing my client’s expectations and making sure production runs smoothly without worrying about the transport side of things. They have overcome every challenge I have thrown at them, including a project delivering hundreds of posters across the UK with little to no notice”

These guys are a pleasure to work with and are absolute life savers! Had to get a package to Preston today, informed them and within 30 minutes of sending an order, they had someone here to collect. Once again they have proven their commitment to the customer and shown their standards of service are sky high!

Our experience could not have been better! An important piece of equipment had failed that needed to be repaired, I called through at 15:00 it was collected within the hour and delivered to the manufactures next morning, we were kept up dated all the way through the process.”

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Today Team Ltd, 7 Whitefield Court, Taylor Business Park, Warrington, WA3 6BH.

Today Team Ltd, Office, 2 Kelso Pl, Manchester M15 4GY.